Verizon is warning customers of a new calling card scam that may result in unauthorized charges to a customers’ phone bill.

 

Criminals claiming to be Verizon employees call customers telling them that they have overpaid for phone service. The imposter offers to credit the customers’ account if the customer provides personal and telephone account information.  Customers who cooperate with the con artist provide all the calling card information needed to run up extensive charges on the account.

TIPS FOR FRAUD PREVENTION:

Verizon automatically credits a customer’s bill for any overpayment without contacting the customer.

Do not provide calling card account information to anyone over the phone.  Anyone who calls can tell you they are anybody: never take what callers tell you over the phone at face value and do not give persons you do not know any confidential information.

For more information, or to report a possible scam:

Riverside County C.A.R.E. Program at (909) 791-3446

The C.A.R.E. Program in the Coachella Valley at (760) 836-1606

The National Fraud Information Center at 1-800-876-7060

or Your Local Law Enforcement Agency or the FBI

Return to Text Only Scam Index